Shipping and Delivery Policy
Waiting for an order should feel exciting, not uncertain. At Eliteclozet, operated by Fyntracore Solutions Private Limited, we focus on making delivery reliable, timely, and stress free, so your purchase reaches you in the same great condition it leaves us.
This policy outlines how shipping is handled, how long deliveries usually take, and what happens at each stage after your order is placed. Within this document, “we,” “us,” and “our” refer to Eliteclozet, while “you,” “your,” or “customer” refer to the individual placing an order. Completing a purchase indicates your understanding and acceptance of the terms described below.
Taking a moment to review this policy helps set clear expectations and ensures your experience with us remains smooth, transparent, and enjoyable.
Shipping Locations
Delivering confidence and style to your doorstep is something we take pride in. Our shipping services extend across India, covering all pin codes currently supported by our delivery partners.
At this time, orders are delivered only within India. International shipping is not yet available, but we continue to explore future expansion to serve more locations.
Processing Time
After an order is successfully placed, it enters our preparation stage, where each item is carefully handled and packed with attention to detail. This preparation period usually takes one to two business days, excluding weekends and public holidays.
Once your order is ready to be dispatched, a confirmation message is sent to keep you informed and confident about the next steps of your delivery.
Delivery Timeline
Seeing your order arrive is the moment we work toward from the start. After dispatch, deliveries typically reach customers within three to eight business days, depending on location and local courier operations.
We work with dependable delivery partners to ensure packages are handled properly throughout transit. If unexpected delays occur, we make every effort to keep you informed with timely updates.
Failed Delivery Attempts
When a delivery cannot be completed, it is often due to circumstances such as address inaccuracies, unavailability to receive the package, or refusal at the delivery point. In these situations, the shipment is returned to our facility for safekeeping.
If this happens, you may contact us to arrange a reattempt at a suitable time. Confirming your address details and ensuring someone is available to accept delivery helps avoid delays and ensures a smooth handover.
Damaged or Lost Shipments
Every order is packed carefully to arrive safely, yet transit-related issues may occasionally occur. If your package reaches you in a damaged condition or shows clear signs of tampering, we ask that you contact us within forty eight hours of delivery with supporting photographs.
Should a shipment fail to reach you and be confirmed as lost, we will work closely with our delivery partners to resolve the situation. Once verified, an appropriate solution such as a replacement or refund will be provided.
Contact Us
Your peace of mind matters to us. For questions, updates, or concerns related to shipping and delivery, please reach out to us at fyntracoresolutionspvtltd@gmail.com. Our team is committed to assisting you promptly and ensuring your experience remains smooth and reliable.
