Cancellation Policy
At Fyntracore Solutions Private Limited, every order reflects a thoughtful choice, and we understand that decisions can change. To support a flexible and transparent shopping experience, our cancellation policy clearly explains when and how an order may be canceled before it moves forward for fulfillment or delivery.
This policy is created to help you shop with confidence and clarity. Throughout this page, references to “we,” “us,” or “our” indicate Eliteclozet, while “you,” “your,” or “customer” refer to any individual placing an order on our website. By confirming an order with us, you acknowledge and accept the terms outlined below.
We encourage you to review the information carefully so you are fully aware of your rights and options regarding order cancellation.
Order Cancellation Before Shipment
Sometimes a quick rethink or unexpected change can happen after placing an order. If you decide not to proceed, you may request a cancellation within 24 hours of placing the order or at any point before the order has been shipped, whichever occurs first.
To begin the cancellation process, please contact our customer support team through email. Once we receive your request, our team will promptly verify the current status of your order. If the package has not yet been dispatched, your cancellation will be approved and processed.
For successfully canceled orders, the total amount paid will be refunded to the original payment method. Refunds are generally completed within 5 to 7 business days. We aim to ensure the experience remains simple, fair, and reassuring.
Orders Already Shipped
Once an order has been prepared, dispatched, and handed over for delivery, it moves beyond the cancellation stage. At this point, stopping the shipment is no longer possible.
If you receive the order and later choose not to keep the item, you may proceed by requesting a return, provided it meets the conditions stated in our Return and Refund Policy. This ensures there is still a clear path available for resolution after delivery.
Order Modification
Accuracy is important at the time of placing an order, as modifications are not supported once the order is confirmed. This includes changes to products, delivery addresses, or contact details.
If an error is noticed shortly after placing an order, we recommend submitting a cancellation request within the eligible time frame and then placing a new order with the correct information. This allows us to maintain order accuracy and smooth processing.
Contact for Cancellation
Our support team is available to help if you need assistance with canceling an order or have questions about the process. For all cancellation-related requests, please reach out to us at fyntracoresolutionspvtltd@gmail.com. Once contacted, our team will review your request, provide clear guidance, and ensure you are informed of the next steps in a timely manner.
